Privacy Policy
This Privacy Policy explains what information Digital Axay collects when you contact us or work with us, how that information is used, and the choices you have.
Information We Collect
We only collect information that you choose to share with us, or that is generated automatically when you visit the website.
- Contact details such as your name, phone number and email address
- Project details you share through enquiry forms, WhatsApp, email or calls
- Content, assets and access credentials you supply for a project
- Basic technical data such as browser type, device type and pages viewed
Contact Form and Enquiry Information
Project enquiries may be submitted through an external form service or through direct messaging channels. The information you submit is used solely to understand your requirement, respond to you, and prepare a proposal.
Communication Data
Messages exchanged over email, WhatsApp or phone may be retained as a record of project scope, approvals and decisions. This helps ensure accurate delivery and avoids misunderstandings.
Cookies and Analytics
The website may use essential cookies required for basic functionality, and may use analytics tools to understand aggregate traffic patterns. Analytics data is used in aggregate form and is not used to identify individual visitors. See our Cookie Policy for details.
Third-Party Services
Some functionality relies on third-party providers, for example form services, messaging platforms, email providers, hosting and domain registrars. These providers process data under their own privacy policies, and we recommend reviewing them.
How Information Is Used
- Responding to enquiries and providing quotations
- Planning, designing, developing and delivering agreed work
- Sending project updates and requesting approvals
- Maintaining business records and invoices
We do not sell your personal information.
Data Security
Reasonable technical and organisational measures are taken to protect the information we hold. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Data Retention
Information is retained only for as long as needed to deliver services, maintain business records, and meet legal or accounting requirements. Project data may be removed on request once a project is closed, unless retention is required for records.
Your Rights
You may request access to the personal information we hold about you, ask for corrections, or request deletion where retention is not required. Requests can be made using the contact details below.
Contact
For any questions about this document, contact Digital Axay:
162, Akshay HouseMain RoadMaunagla, DibaiNarora, BulandshaharUttar Pradesh - 203389IndiaThis policy is reviewed periodically and may be updated. This document is provided for general information about the services of Digital Axay and is not legal advice.